vodafone 345 unlocking problem

Action: “sp-unlock”
unlock method: smart fast
Model: Doro-PhoneEasy-345gsm
Checking data, wait…
Phone should be Switched OFF !
Press and HOLD Power button now !
19200 autodetect
Initializing [6223:8A05:8A00]…
CPU: MT6223
chip: 0011:5287:A00C
status: 01
Connecting at 19200, wait…
Release Power button now !
Phone detected, wait…
Hardware: MT6223,E05
Date: 2000.00.00
Version: 1.0
Version: MAUI.08A.W08.36.SP1.V28.F1
Version: JRD23_NEP_08A_HW
80 byte(s) read
imei: 35176004058042
connection Ok
191 byte(s) read
reading data…
reading data #2…
reading data #3…
reading data #4…
reading data #5…
Unknown or damaged lock structure, what to do:
1. repeat operation and press and HOLD “Power” button more long time
2. use another unlock method, f.e. “unlock method: standard”
3. if nothing helps: read flash and send to support: support@infinity-box.biz
error: operation failed !
Finished, time used: 23 sec
Remove/Install battery now !
hi infinity team iam doing trying to unlock vodafone 345 with alcatel s320 cable. but error. please solve my problem

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